Shipping policy
Thank you for shopping with ForTheGood! We want to ensure that your experience with us is as smooth and enjoyable as possible. Please take a moment to review our shipping policy to understand how we handle the shipment of your orders.
Processing Time
- All orders are processed within 1-5 business days (excluding weekends and holidays) after receiving payment. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates
- Shipping rates are calculated based on a fixed rate. You can view the shipping cost during the checkout process before completing your purchase.
Shipping Methods
- The available options and estimated delivery times will be presented to you during the checkout process. Please note that delivery times are approximate and may vary due to factors beyond our control.
Domestic and International Shipping
- We offer both domestic and international shipping. For international orders, please be aware that customs clearance procedures may cause delays beyond our original delivery estimates.
Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your shipment on our Tracking PageΒ or the carrier's website to view the status of your order.
Shipping Delays
- While we strive to meet the estimated delivery times, there may be circumstances beyond our control that could cause delays. If you experience a significant delay in receiving your order, please contact us, and we will do our best to assist you.
Shipping Address
- Please ensure that the shipping address provided during checkout is accurate. We are not responsible for orders shipped to incorrect addresses due to customer error.
Lost or Stolen Packages
- We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the carrier and file a claim. If you need assistance, feel free to reach out to our customer service team.
Shipping Promotions
- From time to time, we may offer shipping promotions. These promotions may include free shipping or discounted rates. The terms and conditions of each promotion will be clearly communicated during the promotional period.
Contact Information
- If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at contact@forthegoodclothing.com
Thank you for choosing ForTheGood! We appreciate your business and are committed to providing you with a positive shopping experience.